FAQ

Q: How long does shipping take?
A: Shipping usually takes 5–7 business days.

Q: Do you accept returns?
A: Yes, within 14 days.

Q: When will my credit card be charged for an order?
A: Your card will be charged as soon as the order is submitted.

Q: Why should I register for an account?
A:  Registering for an account has numerous advantages such as:

• View your order status and your order history
• Continue shopping from other logged-in devices
  
• Keep track of your purchases
• Save products for later

Q: How would I know if my order was successfully placed?
A:  At checkout, you should see a confirmation. Also, you will receive an email with order details and confirmation.

Q: Why have I not received my order confirmation email?
A: Usually there are two reasons: (1) the email address provided may be incorrect or outdated; (2) You may have a spam blocker filtering email from us. Make sure to keep your user information current and try turning off any spam blockers that may be preventing our messages from getting to you. Bonus tip, check your spam folder, sometimes messages get lost in the spam folder.

Q: How will you notify me if there is a problem with my order?
A:  We will send you an email that you used when placing your order. So, it is important that your email address is accurate and current.